Customized Order

Order Placement and Agreement

Saadgi Nagpal, operating the website (saadginagpal.com), oversees all orders placed on our platform. By placing an order, you agree to the terms outlined below, promoting mutual understanding and protection for both parties.

Shipping Charges

Shipping costs are determined during checkout, considering the weight, dimensions, and destination of the items. Cash-on-Delivery (COD) orders incur an additional charge of Rs 250, while prepaid orders enjoy free shipping. The total checkout price includes shipping costs.

International Shipping

We regret that returns are not available for international orders. However, exchanges can be facilitated with the customer covering the reverse shipping costs.

Delivery Timelines

• Domestic Transit Time: Generally, domestic shipments take 35-40 days.
• International Transit Time: International orders typically take 45-50 days, with the duration varying by destination.

Orders are typically dispatched within 3 business days, and our warehouse operates Monday-Friday during standard business hours, excluding national holidays.

Change of Delivery Address

Unfortunately, we cannot modify the delivery address once an order is placed.

Delivery Time Exceeded

Should the delivery time surpass the estimated duration, kindly contact us at saadgifashionstore@gmail.com or call us at +91 7053292929.

Tracking Notifications

Upon dispatch, customers receive a tracking link via their registered email to monitor the shipment's progress.

Taxes and Duties

• Goods & Services Tax (GST): A 12% GST is applied during checkout.
• Customs Duties and Taxes: International orders may incur additional import duties and taxes, which customers are responsible for understanding before placing an order.

Cancellations

Unfortunately, we cannot accept order cancellations. However, post-dispatch, our refund policy is applicable.

Customer Service

For any inquiries or assistance, reach out to us at saadgifashionstore@gmail.com or call 70532 92929. We're here to make your Saadgi Nagpal experience delightful!